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FAQ

Email signup form FAQ

Short answers grounded in the product. No invented customers, prices, or deliverability benchmarks.

What is Gather Sprout?

Gather Sprout is email capture and audience software. You add an email signup form to a website with a snippet or a hosted page, confirmed signups go to the form's list, and you can follow up with campaigns and automations from the console.

How do I embed an email signup form?

Sign in, open Websites, create a form, and copy its snippet onto the page. You can also share the form's hosted signup link if you do not want to embed HTML.

What if I have more than one website?

Create a form for each signup source. Console forms receive separate lists named after the form by default; API configuration can route multiple forms to one list.

Where do the addresses go?

Confirmed signups appear in Email list and are added to the form's configured destination list. Filter by that list when you want to isolate a source; all lists remain on your Gather Sprout account.

Does Gather Sprout send campaigns?

Yes. Create a campaign in the console, pick the audience, and send it through your own connected mailbox (Gmail, Microsoft, or SMTP) with daily send caps and a consent preview before launch.

Does Gather Sprout do automations?

Yes. Automations send emails when something happens — for example a welcome sequence when someone confirms a signup on one of your forms. Templates can be shared across automations or scoped to a single form.

How do I get help?

Email [email protected] or raise a ticket from the console — contact-form and email messages all land in the same ticket queue, and replies come from [email protected] so you can reply back.

How much does Gather Sprout cost?

Starter is $9 per month and Growth is $29 per month (USD, billed monthly via Stripe). The Free plan needs no credit card.

How does consent work?

Each form shows a consent notice. New form signups confirm by email before they become subscribed, and they can unsubscribe.

What is double opt-in?

Double opt-in means a new form or API signup stays pending until the person confirms by email. Gather Sprout enforces that for public form-endpoint captures. Confirmed addresses can then join the form's list; unconfirmed ones cannot become subscribed.

What is an email capture form?

An email capture form, also called an email collection form, is a signup on a website or hosted page that collects an address into a list. Gather Sprout provides a snippet to embed and a hosted signup page. Confirmed signups join the form's list, and supplied page or referrer context is stored when the capture is accepted.

How is a Gather Sprout embed different from a Mailchimp embed form?

Both are HTML you paste onto a page. A Gather Sprout snippet sends confirmed addresses to a Gather Sprout list with double opt-in and optional capture context — and the list you build is usable straight away for campaigns and automations in the same console.

Is there public documentation?

Yes. Start at gathersprout.com/docs for getting started and website embeds.

More detail lives in the docs and on the product home.